Tachopilot values the privacy of its users and is fully dedicated to safeguarding their personal data. This Privacy Policy describes how Tachopilot (“Tachopilot”, “we”, “us”, “our”) collects and processes information relating to individuals, including personal data, when using the tachopilot.com website and the digital tachograph service (“Service”). Below you will find detailed information about the types of data we collect, the reasons for collecting it, how it is used, and how it is managed. By accessing this website or using any of our Services, you agree to the terms outlined in this Privacy Policy, as well as our Cookie Policy, Terms of Service, and any other policies published on our website. If you do not accept this Privacy Policy, you should stop using the website and our Services immediately. 1. Information we process 1.1. When you use our Service, place an order, or visit our website, Tachopilot may collect, generate, or receive information through different means. Some of this information may qualify as personal data. 1.2. When creating an account or placing an order, you may provide the following personal data: Full name Email address Payment details Phone number Billing and shipping address Any other information you choose to provide for this purpose 1.3. While using the Service, certain information may also be processed. Depending on how the Service is configured, this may include: Device and browser details (e.g., IP address, browser type, software version) Digital tachograph and driver activity data (e.g., break times, driving start/end times, driving duration, calibration data, manufacturer, absence calendar, colleague-related information, cost calculation tools, etc.) Vehicle-related data (e.g., type of vehicle, mileage, technical details) Tachograph card information (e.g., issuing authority, inspection data) 1.4. By adjusting your account settings, you may also provide additional information such as location or time zone, which may be considered personal data when combined with other information. 1.5. You may choose to integrate third-party services with Tachopilot. These integrations can be enabled or disabled within your account. Once enabled, the third-party provider may exchange certain data with us. You should review the privacy settings of these services to understand how your data is handled. 1.6. When visiting our website, we may also collect: Device and browser information IP address Data collected via cookies and similar technologies (please refer to our Cookie Policy for more details) 2. Purpose of processing 2.1. Tachopilot processes personal data to provide and improve the Service, resolve issues, and ensure a high-quality user experience. 2.2. Your data may be used for the following purposes: Account registration and identity verification Billing and payment processing Personalizing your experience Analyzing usage patterns and preferences Communicating with you and providing support Improving existing features and developing new ones Measuring and analyzing Service usage (e.g., reporting and statistics) Delivering personalized advertisements and offers Protecting legal rights and complying with applicable laws 3. Legal basis for processing 3.1. We only process personal data where there is a valid legal basis. 3.1.1. Contract: Processing necessary to provide the Service and fulfill contractual obligations. 3.1.2. Legal obligation: Compliance with legal requirements such as tax and regulatory obligations. 3.1.3. Legitimate interests: Processing required for business purposes such as improving services, ensuring security, and preventing fraud—while respecting your rights. 3.1.4. Consent: For example, when you subscribe to newsletters or marketing communications. You can withdraw your consent at any time. 4. Data retention Personal data is retained only for as long as necessary based on the applicable legal grounds. Once no longer required, the data will be deleted. 5. Sharing personal data 5.1. To provide our Service, we cooperate with third-party service providers (e.g., hosting, payment processing, analytics, security, etc.). 5.2. Only the minimum necessary data is shared, and all providers are required to comply with data protection obligations. 5.3. Data may be disclosed to authorities if required by law. 5.4. In some cases, data may be transferred outside the European Union, with appropriate safeguards in place. 6. Your rights 6.1. You have the right to access, correct, delete, transfer, or restrict the processing of your personal data. 6.2. You may file a complaint if you believe your data has been processed unlawfully. 6.3. Providing personal data is necessary to use the Service and enter into a contract. 7. Changes to this policy 7.1. This Privacy Policy may be updated from time to time. 7.2. Changes take effect once published. Continued use of the Service indicates acceptance of the updated policy. 8. Contact For any questions or requests regarding this Privacy Policy, please contact: info@tachopilot.com